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One partner to build, automate, and support the systems your business runs on.
Xagonoft
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Service pillar

Keep it visible, secure, and improving

Systems don't stay healthy on their own. We keep your websites, software, platforms, and automations running, findable, measured, and steadily better — with someone accountable when something goes wrong.

The technology your business depends on stays online, gets found, and gets better instead of quietly decaying.

Who this is for

  • Businesses relying on a site or application they cannot afford to lose
  • Companies whose developer or agency has moved on
  • Teams with no one accountable for updates, backups, or uptime
  • Businesses whose customers can't find them online
  • Companies spending on marketing without knowing what works
  • Owners of custom or legacy software that needs a maintenance plan

Common challenges we hear

  • “We don't know if we have backups, or whether they'd restore.”
  • “Nothing has been updated in two years.”
  • “The site is slow and we don't know why.”
  • “We rank nowhere for what our customers actually search.”
  • “We have analytics installed but nobody reads it.”
  • “When something breaks, there's no one to call.”

What's included

Reliability and infrastructure

  • Hosting
  • Infrastructure support
  • Website and software performance
  • Uptime and error monitoring
  • Recovery planning
  • Technical support

Protection

  • Security monitoring
  • Patching and dependency updates
  • Backups
  • Access controls and hardening
  • Vulnerability management
  • Incident readiness

Visibility and measurement

  • Technical SEO
  • Local SEO
  • Search visibility
  • Analytics and conversion tracking
  • Reporting
  • Content and social media support where relevant

What's included

Maintenance for custom and legacy software

Maintenance isn't only for websites. Custom applications and inherited legacy systems need dependency updates, monitoring, backups, and a plan for what happens when something fails. We can take over a system we didn't build, starting with an audit of its current state and risks, so responsibility sits with someone rather than nowhere.

Measurement before opinions

Analytics and conversion tracking exist so decisions can be based on what visitors actually do. We set up measurement that answers real questions — where enquiries come from, which pages earn them, what a change did — and report in plain language rather than dashboards nobody opens.

Visibility as part of the lifecycle

SEO is one component here, not the whole pillar. Technical and local SEO work best on a site that is already fast, secure, and well structured, which is why we treat visibility as part of ongoing operations rather than a separate marketing exercise. SEO is gradual: expect months, not weeks, for meaningful movement.

How support works

  1. Baseline audit

    Current state, risks, and what's missing.

  2. Stabilize

    Updates, backups, monitoring, and hardening.

  3. Measure

    Analytics, conversion tracking, and visibility work.

  4. Improve continuously

    Regular improvements, reported in plain language.

  5. Respond

    Support and incident handling when something breaks.

What this makes possible

  • Someone is accountable for uptime, updates, and backups
  • Problems get caught early, while they're still small
  • A recovery plan exists before you need it
  • Customers can find you for what they actually search
  • You can see which pages and channels produce enquiries
  • Custom and legacy software keeps working as its dependencies move
  • Small, steady improvements instead of expensive rescues

Where this connects

Grow & Protect is the pillar that keeps the other two alive: it maintains what Build creates and monitors what Automate connects. When ongoing support reveals that a system has reached its limits, Build is where modernization starts.

Let's review what you're running on

Send a request and we'll look at the current state of your site, software, and hosting.